Our original intent of setting out to build our own side by side (SXS) communications device is explained out in our “About” page. Once we tested and launched the popular and successful COM S2, we received SO MANY questions on how to expand the S2 to a 4, 5 or even 6 person system. We quickly learned the limitation to our intercom and that it would never be able to support all our customer’s needs. So shortly after the January 15, 2017 release of the S2, we began R&D on a brand new product.
We felt the need to act fast to maintain the faith and support of the growing number of fans happy to finally see a new off-road communications vendor. We also felt we could make some big waves by listening to the customers and giving them features they’ve long asked for . . . . and ultimately provide the SXS community something better.
But that was a long term goal and we needed a 4 seat system now. So we reached out to our manufacturer who told us they could simply add an additional cord to each side of the intercom and run 4 people off of the 2 existing knobs. We added the 2 additional cords and began testing; the second headset created a drastic reduction in volume in both headsets.
Turns out – that is exactly what happens with every other 4 person intercom being sold today . . . . . and customers just live with it because there’s no alternative.
Given there was no quick solution, us new guys decided to do what new guys do; innovate. Before us was a list of intercom shortcomings currently NOT being addressed:
- Customers wanted high sound quality for listening to music as they ride. Nobody would ever buy a mono system for their car, back yard, headphones, etc, but they were paying thousands for it on their SXS because they had no choice.
- One or maybe two volume controls for 4+ people? We don’t hear at the same levels, especially as we age. The kids in the back seat shouldn’t have to be blasted as the adults struggle to hear due to tech limitations in the intercom. Customers want 4 independent volume controls.
- Why isn’t there an intercom that can withstand washing and frequent splashing of water? After all my SXS is not a trailer queen, it gets dirty after every ride this intercom needs to be able to be hosed off after tearing up the trail without worrying about covering it up.
- What is with these funky connections? 3.5mm is the standard in every other electronics people own. Don’t make me keep coming back to you when I need a new cord just so you can charge me more.
These are just a few of the many issues we knew we need to address to earn the reputation as the new innovators in off-road communications industry.
This journey set us back from a late 2017 release until mid-2019. We realize that we have asked MANY to hang in there with us for a long time, but bringing a brand new product to life is not as simple as slapping a circuit board in an enclosure and letting it go. There are a lot of expenses, disappointments, arguments and rework followed by high fives, “Wow”, “man this thing is amazing”, and “I am glad we took the extra time to get it right”. The final product from the last prototype that we tested in the first quarter of this year was packed with features.
Are you developing a good, sleek Mount for the x3 can am?
Yes. It will cleanly fill the opening right below the start button
Great updae guys, keep us postede with the progresss. I have talked to you guys over the phone. Will you be taking deposits for the release units as i know they will go fast?
Hi Greg, Thanks for the note. once we’re highly confident in our launch date, we will offer pre sales. That way those who want a leg up on getting their hands on one have that ability. Pre sales information will be sent out to our email subscribers and via our social media pages.
Okay I saw the updates. Can we get pricing and a pre-sale date yet?
Craig Nelson
Jeff, Once we are 100% certain of the ship date of the headsets that are behind schedule we will be releasing that information. We want to make sure we can deliver on the date we promises before we start asking for pre-sales. Thanks for your patience.
Great we are ready!
We are too Greg. Looking forward to August.
Do you all have any updates on an official Launch Date?
Jeff, We have the keypads all done and the circuit boards are in the Que waiting for their turn to be produced. The last update we received this week is the circuit boards will be printed in two weeks and sent out to our manufacture to be inserted into the enclosures with the keypads. Cords are ordered and so are the headsets and the RZR, X3, wildcat XX and general brackets are all in production. It is a lot of things to manage from many different suppliers that all have to come together at the same time. If one slips it will push the date that is why we have not sent out an official date yet. That said we are still on track for late August. We will let everyone know once everything is confirmed and solidified. Thanks for checking in Jeff. Sincerely TheCOM Family
Price point?
The price will be released in the coming weeks with our pre-sale. I can say it will be less than the competitions 4 person intercom and will have stereo sound, capable of connecting up to 8 people, water resistant and much more.
Any update on the S4S yet? I have an event coming up and need to order soon. Trying to hold out but time is wasting.
Jason, we understand and apologize for the long wait. We will be releasing pre sales next week (2nd week in September 2019). We will have everything in stock ready to ship the last week of September. We are only able to secure 50 for the first shipment so watch your email for next weeks release.